Managed IT Services & Co-Managed IT Support
IT that works.
For the way
you work.
Reliable support, stronger security, and a clear plan for your technology. BCS brings the people and expertise you need to keep your business running—and moving forward.
Technology built around your business.
From day-to-day support to complex infrastructure and long-term strategy, BCS brings the people, technology, and expertise your organization needs to keep moving forward.
Reliable IT. Fully managed.
We take ownership of the technology environment so your team does not have to. From day-to-day support to long-term planning, BCS keeps your technology secure, reliable, and moving forward.
All-inclusive support
Project labor is included, helping remove friction and unexpected labor bills.
A consistent IT team
Your team works with people who know your systems, business, priorities, and staff.
Strategy built into the relationship
We help plan budgets, reduce technology risk, and make sure IT decisions support where the business is going next.
More capability for your internal IT team.
Add engineering depth, additional capacity, cybersecurity, networking, cloud expertise, and project resources without replacing the people who already know your organization best. Our co-managed plans are flexible by design, so BCS can support all of Tier 1, Tier 2, Tier 3, or any combination in between.
Support exactly where you need it
Hand off an entire support tier or fill specific gaps across your team. The model is built around your people, workload, and priorities.
Enterprise technical depth
Access cloud, infrastructure, networking, security, and architecture expertise when you need it.
Your team stays in control
Whether we own Tier 1, reinforce Tier 2, provide Tier 3 escalation, or blend all three, BCS works alongside your internal IT team while you keep control of the environment and the relationship with the business.
Support that feels personal.
Your users work with a consistent U.S.-based support team that gets to know the people, systems, and workflows behind your business.
Real people
Your users know our names and faces, not just a ticket number.
97% CSAT
Our support experience is measured by how the people we support actually feel about it.
Built around responsiveness
Fast support matters, but context matters too. A consistent team spends less time learning your environment and more time solving the problem.
Security across the entire business.
Protect endpoints, identities, networks, cloud services, users, and data with a security program designed around the whole organization, not a collection of disconnected tools.
Full-company coverage
Devices, identity, email, network, cloud, backup, and users are treated as one security environment.
24/7 SOC-backed monitoring
Security technology is backed by people watching for threats, not simply software sitting in the background.
Security tied to business risk
We help leadership understand what matters, where risk exists, and which investments actually make the business more resilient.
Complex projects without the chaos.
From cloud migrations and infrastructure refreshes to networking, virtualization, Microsoft 365, and business transformation, our engineers handle the planning and execution.
Architecture first
Projects start with design and planning before anyone starts changing production systems.
Built to move forward
Modernize aging infrastructure and create a technology foundation that can support future growth.
One team from planning through delivery
Strategy, engineering, implementation, documentation, and handoff remain connected throughout the project.
Technology goes beyond the helpdesk.
BCS supports the technology behind the business, including cloud, communications, networking, backup, Microsoft platforms, licensing, procurement, and strategic planning.
Cloud & Microsoft
Azure, Microsoft 365, identity, endpoint management, collaboration, and licensing.
Infrastructure & networking
Servers, virtualization, storage, switching, wireless, firewalls, and connectivity.
Technology planning & strategy
Build budgets, roadmaps, lifecycle plans, and technology decisions around the goals of the business.
Our clients don’t just call us when something breaks. They call us to talk about what’s next. That shift from firefighting to forward-thinking is what we bring to every partnership.Craig Staffin President & CTO
Why BCS Exists
Enterprise expertise.
Built for what’s next.
BCS was built on a simple belief: businesses should never have to choose between enterprise-level expertise and a technology partner that truly knows them. We bring deep technical talent, security, and strategy while operating as a true extension of your team, with the speed, responsiveness, and accountability to keep your business moving forward.
Enterprise Talent
Experienced engineers and strategists without enterprise-sized overhead.
Greater Speed
Fast, responsive support from people who already understand your environment.
Stronger Businesses
Reliable technology and proactive guidance designed to help your business grow.
The BCS Story
See how the idea became the company.
How We Work
A team that knows your environment.
Here to
simplify
your business.
You get a consistent team and technology guidance built around your goals, not a call center. That’s a part of the BCS Difference.
Consistent Team
Our pod structure gives you a consistent US-based team that knows your environment. You’re never just a ticket in a pool.
Own the Outcome
We take responsibility and stay with it until it’s solved.
Business First
Technology decisions built around where you’re going.
Transparency at BCS
We publish the numbers.
You judge the results.
We publish our service performance and pricing so you can see how we're doing and what to expect before we talk. Clear numbers, clear expectations, no guessing.
Service performance
See how we're performing.
Avg. response time
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Avg. resolution time
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SLA compliance
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